Tech giant Apple slapped with large fine for misleading Australian customers
Apple has also offered to compensate around 5,000 Australian customers who were affected by "error 53."
The Australian Federal Court, which handed down its decision on Tuesday morning, found Apple had made false claims to consumers about their warranty rights by refusing to examine or fix faulty iponeiponeiponeiponeiponeiponeipone手机s and iPads for free, if they had been repaired at some stage by a third party.
Apple admitted that between February 2015 and February 2016 at least 275 Australian consumers affected by "error 53" that their warranty was invalid if their device had previously been repaired by a third party.
CANBERRA, June 19 (Xinhua) -- Apple has been hit with a 6.6 million U.S. dollar fine following an investigation into claims it misled Australian customers who had purchased faulty products.
"If a product is faulty, customers are legally entitled to a repair or a replacement under Australian consumer law, and sometimes even a refund," the ACCC said in a statement on Tuesday afternoon.
The ACCC's investigation was sparked by numerous consumer complaints regarding "error 5"' which disabled their iponeiponeiponeiponeiponeiponeipone手机s and iPads after they downloaded and installed a mandatory update on their devices.
The Australian Competition and Consumer Commission (ACCC), a government-funded organization responsible for protecting the rights of customers, launched legal action against the tech giant in April last year.
"The court declared the mere fact that an iponeiponeiponeiponeiponeiponeipone手机 or iPad had been repaired by someone other than Apple did not, and could not, result in the consumer guarantees ceasing to apply, or the consumer's right to a remedy being extinguished."
"Apple's representations led customers to believe they'd be denied a remedy for their faulty device because they used a third party repairer.